Management System Certificates

Management System
Certificates

With the understanding of effective management systems; By keeping our product and service quality at the highest level, we meet the needs and expectations of our related parties and fulfill our environmental and social responsibility sensitively. While doing these, we are committed to complying with our ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 10002 Customer Satisfaction Management System, ISO 27001 Information Security Management System and Amfori BSCI Social Responsibility Policies.

In this context, our company's practices are as follows:

Our Energy Management System Policy

As Ege Vitrifiye Sanitaryware Industry and Trade Inc.; we commit to acting in line with the objectives stated below in order to establish, implement, and ensure the continuity of the Energy Management System in sanitaryware production processes.

  • To prioritize the efficient use of energy and natural resources in all activities carried out within the scope of the Energy Management System,
  • To establish and continuously review our energy objectives and targets, and to create the necessary infrastructure to achieve them,
  • To continuously improve our energy performance by conducting studies focused on energy efficiency in all production processes, to establish a sustainable model for this purpose, and to provide the necessary information and resources,
  • To plan and implement the necessary projects to ensure the efficient use of natural resources utilized in production processes,
  • To comply with national and international standards, laws, regulations, management system requirements, and company policies,
  • To prefer energy-efficient technologies and practices in the procurement of products and services within material supply processes,
  • To support production with designs that take energy efficiency into account,
  • To promote energy awareness among our employees, suppliers, customers, and stakeholders,
  • To carry out, document, implement, and continuously improve the Energy Management System with the participation of all employees and in integration with our other management systems,
  • To increase the share of renewable energy sources in energy consumption,
  • To be aware of the negative impacts of climate change, to contribute to the process, and to support sustainable development principles.
Our Integrated Management System Policy
  • To meet the expectations of our customers in the main and target Sundays by developing new designs, new production technologies and long-term strategies in the ceramic sanitary ware sector,
  • To manage the production capacity in the most efficient way in accordance with the demands from our customers and marketing channels and to offer our products to the consumer under the assurance of the company,
  • In carrying out our activities, we aim to evaluate the applicable control and effects with a life cycle approach,
  • To prevent environmental pollution by reducing our generated waste and increasing the rate of reuse, recycling and recovery,
  • To provide a sustainable environment by using our natural resources more effectively and efficiently,
  • To ensure accessibility by creating channels where our customers can easily communicate their demands, suggestions, satisfaction and dissatisfaction,
  • In the whole process from the receipt of complaints to the resolution; to treat all interested parties fairly, impartially and without prejudice in accordance with the laws and the terms of our company,
  • To control our customer complaint and satisfaction management process in accordance with the principles of transparency, traceability and confidentiality,
  • Aware that customer satisfaction starts from employees, we aim to adopt a customer-oriented approach by informing our employees about all processes and providing the training they need,
  • To manage the risk factors and opportunities that may affect the achievement of our goals effectively with the corporate risk management approach and to continuously improve all our processes,
  • Our employees and all our stakeholders by increasing awareness of ISO 9001 Quality Management System, ISO 10002 customer satisfaction management system requirements and ISO 14001 Environmental Management System implementation and continuous development with the participation of all employees,
  • We are committed to fulfilling legal and other compliance obligations.
Our Information Security Management System Policy

Ege Vitrifiye Sanitary Ware Industry and Trade Inc. aspect;

Within the scope of our Information Security Policy, which we use to protect the Electronic Information Assets of the Customs and Foreign Trade Transactions such as Marketing, Purchasing, Import, Export, Transit, and Customs Clearance and related activities such as Logistics, Storage, Accounting, Finance and Information Processing,

  • To fulfill the national/international standards and legal requirements, customer requirements that we are responsible for,
  • To protect the availability, integrity, confidentiality of information assets and to be aware of the risks on them and to manage these risks,
  • To create high awareness in information security among our employees and stakeholders through training activities,
  • To reduce the impact of information security threats that may affect business continuity and to ensure the sustainability of the business,
  • We are committed to systematically addressing information security and to continuous improvement.
Our Social Responsibility Policy

Ege Vitrifiye Sanitary Ware San. and Tic. A.Ş. as which deals with the issues of improving the health, safety and satisfaction of our employees as a priority.

  • Since the work is voluntary, child labor, illegal labor, forced and compulsory labor should not be carried out,
  • To observe the freedom of trade union association and collective bargaining rights of our employees, to evaluate all kinds of requests and complaints from them,
  • To provide our employees with a healthy and safe working environment in working conditions appropriate to human dignity and to continuously improve by minimizing losses,
  • Ensuring that our employees fully and correctly exercise their personal rights in accordance with legal requirements and collective agreement provisions, increasing their level of awareness about personal rights, company rules, working conditions at certain periods,
  • To comply with the provisions of the current labor legislation and the Collective Bargaining Agreement in determining the working periods,
  • Our approach to respecting human rights as part of recruitment, training, promotion, termination, retirement issues; religion, language, race, class, marital status, age, disability, gender, sexual preference, marital status, union membership, political opinion not to make the distinction, to ensure equality herkesefirsat,
  • To prevent environmental pollution by implementing all kinds of improvement and development works that will minimize them in awareness of the environmental effects that may arise from our activities,
  • In order to ensure the continuity of working peace, we are committed to ensuring that no ill-treatment is allowed (verbal, physical, psychological harassment).
Our Security Policy

Our company aims to ensure a safe and secure working environment by taking and maintaining the necessary security measures to prevent illegal activities that may threaten the safety and security of our personnel and products.

  • To conduct background checks on personnel prior to recruitment,
  • To provide security-related training to all employees,
  • To maintain regular records of external visitor entries, to monitor company security through camera systems, and to implement emergency action plans in case of emergencies (fire, accidents, etc.),
  • To ensure that our products are securely protected during storage and shipment and delivered safely to our customers,
  • To ensure security in line with standards, regulations, and customer requirements,
  • To control criminal activities such as drug trafficking, terrorism, human trafficking, and illegal smuggling,
  • To ensure awareness and responsibility across multiple departments such as Human Resources, Information Technologies, Sales Logistics, and Planning,

Ege Vitrifiye Industry and Trade Inc. hereby commits.